Website Privacy Policy Terms and Conditions

    The JN Group takes your privacy very seriously. We are committed to protecting your personal and financial information, using the best technology and strict adherence to policy and privacy legislation.We have outlined the policy below to explain how we use your personal information collected on this site and under what circumstances we disclose your information. If you have questions, please contact our Call Centre at 876-926-1344-9 or email You may also write us at 2-4 Constant Spring Road, Kingston 10, Jamaica, West Indies.


    Our Agreement with You

    Please read our Privacy Policy very carefully before using this website. In this Policy “we”, “us” and “our” means The JN Group and “you” means the individual who is using our website. By using our website, you agree with the collection, the use and the disclosure of your personal data in accordance with this Privacy Policy.

    We may change the content or services found on our website at any time without notice, and consequently, our Privacy Policy may change at any time in the future. Your continued access to or use of our website after any change will mean that you agree to the policy that applies when you use

    Our terms and conditions set out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us.


    We Use Your Information for Your Convenience

    To make our website as straightforward and secure as possible, and to improve the services we offer to you, we use cookies. Cookies allow us to store information about the computer device you use to access our website so that you can conduct business with us easily. They allow us to recognise when you revisit The JN Group website.

    We use Cookies to:

    Evaluate our Site’s advertising and promotional effectiveness. We use both our own (first party) and partner companies’ (third party) cookies to support this activity.

    We do not use Cookies to:

    1.  Track your Internet usage after leaving the Site.
    2. Store personal information others may read and understand.


    Changing your Cookies settings

    You may modify your browser so that it will not accept cookies. To enable or disable cookies, follow the instructions provided by your browser (usually located within the “Help”, “Tools” or “Edit” facility). Alternatively, an external resource is available, providing specific information about cookies and how to manage them to suit your preferences.

    However, please note that should you choose to set your browser to disable cookies, you may not be able to access secure areas of our website, for example, any online accounts you may hold with us.


    Other information relating to your computer

    We may collect information about your computer including, where available, your IP address, operating system and browser type, for system administration and to report aggregate information to our advertisers. This information is statistical data about your browsing actions and patterns.


    Our Online Services are Secure

    Any secure online services you subscribe to with us may use cookies to enable information about you and your preferences to be stored and to prevent unauthorised access to your services and information. In such circumstances, cookies must usually be accepted, because without them we cannot ensure that your information is secure, therefore, if you reject cookies you will not be able to use our services.


    Sharing your information

    We may share your information, including how you manage your account or visits to our website with other companies within The Jamaica National Group and/or to relevant third parties, and as permitted by law, including, but not limited to the following:

    1. People who provide a service to us or are acting as our agents, on the understanding that they will keep your information strictly confidential
    2. Anyone, to whom we transfer or may transfer all or any part of our business or assets, from whom we acquire any business or assets or who acquires substantially all of the assets of The JN Group
    3. Credit reference and fraud prevention agencies

    We may also provide information about you if we have a duty to do so in order to comply with any legal obligation, or in order to enforce or apply our terms of use or if the law allows us to do so.

    If we disclose your information to a service provider (a person, office or organisation) located in another country, we will take reasonable steps necessary to ensure that they apply the same levels of protection, as we are required to apply to your information and to use your information only for the purpose of providing the service to us. By submitting your personal information you agree to this transfer.


    Electronic communications

    Please remember that Internet communications are not secure unless the data being sent is encrypted. We cannot accept any responsibility for the unauthorised access by a third party and/or the corruption of data being sent by individuals to The JN Group. It is your responsibility to determine whether you need to encrypt your data before sending.


    Intellectual Property

    The entire content of our website is subject to copyright with all rights reserved and it may only be stored, held or used for your personal use only. You may not download (all or in part) for non-personal use or otherwise reproduce, transmit or modify our website without our prior permission. However, you may print part or all information from the Site for your own personal use. These permissions are revocable by us at any time. JN is a registered trade mark owned by The Jamaica National Group. You are granted a non-exclusive licence to those rights in order to view on a non-commercial basis only, revocable at any time.


    Data protection

    By submitting any personal information to us on the Site, you specifically confirm that you, have read, understand and agree to our obtaining, processing and disclosing personal and financial information relating to you solely for the purposes detailed in and otherwise in accordance with our terms and conditions.



    It is our policy that if any of your information is accessed without authorisation while using our website, we will cover any resulting direct financial loss, which you suffer provided that you have not breached our security procedures.

    You must ensure that viruses, Trojans, worms or equivalent or similar items do not enter your computer system. We assume no responsibility for loss of whatever nature, howsoever arising, resulting from such viruses, trojans, worms or equivalent or similar items.

    For further information and advice on security, please click on Security. (insert  hyperlink)



    We may record and monitor calls made or received by us to maintain high quality service standards, to check instructions, for your protection and ours, and for regulatory reasons.


    External Links

    Links to third party’s websites are there to help you. However, you use such links entirely at your own risk. We accept no responsibility or liability for the content, accuracy, privacy or availability of any external site you may encounter.

    No person is permitted to link any other website to our website or frame or scrape the content of our website without obtaining our prior written consent.


    Countries from which you may access

    Our website is not directed to, nor intended for distribution or use by any person or entity in any jurisdiction or country where the publication or availability of our website, or such distribution or use would be contrary to local law or regulation. You should not access our website or information on this website if you know that your access would contravene applicable local, national or international laws. For guidance on rules governing your use, please contact a legal adviser.


    Terms may be changed

    We may change these terms and conditions at any time without notice by updating the website. Your continued access to or use of after any change means that you have agreed to the changes.