Be S.M.A.R.T with your Debit & Credit Cards


    Are you receiving transaction alerts when you use your debit and credit cards? Well, it’s one of the features banks have been using to mitigate against card fraud and identity theft.

    While debit and credit cards allow you to make convenient purchases, you have to remain alert when using them online and in-person.

    In today’s modern world of rapid technological change, card security and ID theft are common concerns and alerts can protect you from financial losses and reputational damage. So, if you’ve not been receiving alerts for your card transactions, contact the bank and update your records with your most current contact details to start receiving notifications.

    Prevent fraud by being S.M.A.R.T with your card:

    S          SECURE your card. ·         Always keep your card with you or in a secure location.
    M         MONITOR your transactions. ·         Check your statements/ accounts regularly to identify unusual or improper activity.

    ·         Use online banking.

    ·         Closely monitor transaction alerts sent via SMS text message or email by your bank.

    A          Be ALERT. ·         Pay attention to your surroundings when using Automated Teller Machines (ATMs) and point of sale (POS) terminals (when swiping or tapping your card).

    ·         Check the terminals for tampering and added cameras.

    ·         Never allow your card to leave your sight while making POS purchases.

    R         REMEMBER your PIN. ·         Create a Personal Identification Number (PIN) that is easy to remember but hard to guess.

    ·         Do not keep your PIN written down or stored with the card.

    ·         When using ATMs/POS, use your free hand as a shield when inputting your PIN.

    T          TRUST no one. ·         Do not share your card and PIN with a third party, including family members, close friends, co-workers etc.

    ·         Use ATMs/POS alone where possible and avoid asking a third-party for assistance.

    Please note: If your card is stolen or you see purchases you didn’t make, contact the bank immediately. Your bank will generally launch an investigation and take steps to prevent further misuse of the card.

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